1877CitiSleep® values its customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experience and to communicate with our customers about our products, services and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact the internet department of 1877CitiSleep.com® in any of these three ways: 1) send us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it ; 2) call us at 1-877-248-4753 or 3) write to us at 1877CitiSleep.com®, 84-08 Queens Blvd. Elmhurst, NY 11373 Attn: eCommerce Dept.

If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you. At that time, you will have the opportunity to opt out of any new use of your information.

What kind of information does 1877CitiSleep.com® collect?

We collect information, such as your name, e-mail address, mailing address, phone and credit card numbers, that you provide to us when you visit one of our websites or stores, chat online, speak with one of our Mattress Agents on the phone, place an order, register with us, contact us with a question or concern, or participate in a promotion or survey. We also maintain a record of your product interests and your purchases.

How does 1877CitiSleep.com® use my information?

When you make a purchase from 1877CitiSleep.com®, we use your information to process your order. We will also send you e-mails to confirm your order and may need to contact you via phone, postal mail or e-mail if we have other questions or communications regarding your order.

If you register with us or if you purchase from us online, in store or over the phone, we may also send you notices about our products, services and promotions by postal mail, email, telephone, text message, or other means. However, you may choose whether or not you would like to receive further notices from us regarding our products, services, contests and promotions. From time to time, we may also contact you to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us address problems, improve our site design, products and services, and enhance your shopping experience. Learn more on “How do I remove my information from e-mail, phone and postal mailing lists?” by clicking here.

Does 1877CitiSleep.com® share my information with third parties?

When you provide personal information to 1877CitiSLeep.com® and to one of our affiliated websites (www.nyfgonline.com and newyorkfurnituregalleryonline.com), we may share that information with our other affiliated websites.

We contract with third parties to assist us in maintaining and managing our customers’ personal information, to fulfill promotions and to communicate with our customers. We do not authorize any of those third parties to make any other use of our customers’ personal information.

From time to time we join with other companies to offer or provide products, services, contests, or promotions to our customers, in which cases we may share your information with these companies. Customers who choose to participate in promotions may be asked to provide personal information. This information may then be used by us and by any company offering the promotion to notify winners or to fulfill promotional obligations. If, prior to participating in a promotion, you opted not to receive information about or mailings from us, you may still receive information from or about 1877CitiSleep.com® in connection with the promotion if you choose to register for or participate in it. You may opt not to participate in these promotions if you do not want to receive information about 1877CitiSleep.com® or share your information with 1877CitiSleep.com® and the other companies sponsoring those promotions.

We may also share aggregate, non-personally identifiable information about you, such as age, gender and types of products purchased, with our business partners to fulfill our contractual obligations. Except as described above, we do not share, rent or sell any information we collect to any unaffiliated third party.

In the event of a sale or merger of 1877CitiSleep.com® or any of our businesses, our customers' personal information and other information we have collected as described in this policy may be transferred among the other business assets.

1877CitiSleep.com® reserves the right to disclose information about you as permitted or required by law, in response to legal process and law enforcement requests, and as we believe necessary to protect the property, interests and rights of 1877CitiSleep.com® and others.

How do I access my information? How do I change or delete my information?

If at any time you would like us to update your personal information, feel free to contact us by calling 1-877-248-4753 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it to e-mail the 1877CitiSleep.com® eCommerce Department, or by writing to us at 1877CitiSleep.com®, 84-08 Queens Blvd., Elmhurst, NY 11373, Attn: eCommerce Department. Please be sure to include your full name, address, phone number and e-mail address.

How do I remove my information from e-mail, phone and postal mailing lists?

If you prefer not to receive information from us either through e-mail, postal mail or by phone, please let us know by calling us at 1-877-248-4753, by sending us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by writing to us at 1877CitiSleep.com®, 84-08 Queens Blvd., Elmhurst, NY 11373, Attn: eCommerce Department. Please be sure to include your full name, address, phone number and e-mail address.

Please note that such request may take up to 10 days to be effective if sent via email or made by phone, and up to 6-8 weeks if sent by mail. In addition, if you ask us to remove your name and address from our phone, e-mail or postal mailing list, we will have to maintain your information in a "do not contact" file to ensure that we can honor your request. However, if you purchase from us, we will confirm your order by e-mail and we may need to contact you via phone, e-mail or postal mail with other questions or concerns regarding your order.

You can always change your mind and can start receiving again promotional communications from us or third companies on our behalf by contacting 1877CitiSleep.com® as indicated above.

What are cookies? How does 1877CitiSleep.com® use cookies on its site?

A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user identification code that websites use to track the pages of the sites you have visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site. We also use cookies to recognize registered customers when they visit our site and to provide those customers with their account information. If you register with or order from us, we use cookies to monitor and maintain information about your use of our site. If you have not registered with or ordered from us, we may monitor and identify you. In either case, this information helps us track your order, improve your shopping experience and improve our site design, as well as our products, services, contests and promotions.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site, nor will we be able to recognize you as a registered user.

How does 1877CitiSleep.com® make sure my order information is secure?

Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower left-hand cornier of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." Our website (1877CitiSleep.com®, start with "http" but migrates to "https" as soon as you start the shopping cart/checkout process, at which point you will be asked to enter your personal information.

Some versions of browsers and some firewalls do not permit communication through secure servers. In that case, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please place your order by phone at 1-877-248-4753.

What about links to other websites and services?

The 1877CitiSleep.com® websites may contain links to other sites that are not under our control. These sites have their own policies regarding privacy. We recommend that you review the privacy policy of any site that you access through our websites. We are not responsible for the content or practices of any linked site, and we provide these links solely for your convenience and information.

Privacy of Children

1877CitiSleep.com® protects the Privacy of Children. 1877CitiSleep.com® does not collect any personal information from individuals under 18, and does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use 1877CitiSleep.com®'s websites only with the involvement of a parent or guardian.

Your California Privacy Rights

Under California Civil Code Section 1798.83. 1877CitiSleep.com®’s customers who are California residents may request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please write to us at the following address: 1877CitiSleep.com®, 84-08 Queens Blvd., Elmhurst, NY 11373, Attn: eCommerce Department.

Questions

If you have any questions about our privacy policy, or you would like to select whether to receive promotional communications, update your personal information or place an order, you can always contact the 1877CitiSleep.com® eCommerce Department in any of the following ways: 1) send us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it , 2) call us at 1-877-248-4753; or 3) write to us at 1877CitiSleep.com®, 84-08 Queens Blvd., Elmhurst, NY 11373, Attn: eCommerce Department.

Thank you for visiting our site and enjoy your shopping experience!